Shipping policy
CompanionPawz Shipping Policy
Last updated: October 20, 2026
At CompanionPawz, we want your shopping experience to be simple and transparent. We currently ship to customers within the United States only.
Shipping Rates
Shipping options and charges are calculated and displayed at checkout before you complete your purchase.
Rates may vary depending on the product, delivery address, and fulfillment partner. Orders containing products from multiple suppliers may have separate shipping charges.
Processing and Delivery Times
Our products are fulfilled by independent supplier partners. Processing and delivery times vary by product, supplier, and destination.
Delivery estimates shown at checkout are estimates, not guaranteed arrival dates.
Multiple Shipments
If you order several products, they may ship separately and arrive on different days. Tracking information will be provided when available.
Incorrect Addresses and Delivery Issues
Please double-check your shipping address before completing your order.
If you notice an address mistake or experience a delayed, missing, or damaged delivery, contact us as soon as possible. Address changes cannot be guaranteed once an order begins processing.
Questions About Your Order
We're happy to help!
Email: jhtradingservices@gmail.com
Contact page: https://companionpawz.com
Please include your order number when contacting us about an existing purchase.